Greiveances Procedure

Grievance Procedure

children-learningShould you be unhappy with any part of our service, we welcome any comments or complaints as well as any feedback or suggestions that may benefit other families attending the centre, the local community and of course your child!

Feel free to speak with the Authorised Supervisor at a time that’s convenient for both of you, if possible make an appointment so as not to be disappointed. If you would prefer to put it in writing, we have complaint forms within the Centre

If an issue can not be resolved, an independent third party will be bought in for resolution.